Terms of Service Agreement
REYDER ENTERPRISES, INC
DBA: COMPUTERS 4 LESS
531 S ORANGE BLOSSOM TRAIL, APOPKA FL 32703
DEVICE REPAIR & SERVICE WAIVER
I authorize Reyder Enterprises Inc. technician(s) to perform work on my mobile device (device). I understand that Reyder Enterprises Inc. technicians have been trained to perform mobile device hardware and software work, but Reyder Enterprises Inc. is not an authorized service dealer. Further, I agree to release, indemnify, and hold harmless Reyder Enterprises Inc. from liability for any claims or damages of any kind or description that may arise from any work performed on my device, unless it is caused by severe negligence of Reyder Enterprises Inc. or its agent. I understand that Reyder Enterprises Inc. is not responsible for any data loss, which may occur as a result of work done on my device.
I certify that I am the expressed owner of the device described in this document. In the event that I am found not to be the true expressed owner of this device, I assume all liability for any claim made as to the result of the technical support rendered by Reyder Enterprises Inc. on this device, including those claims which assert negligence on the part of Reyder Enterprises Inc.
I understand that technical support rendered by Reyder Enterprises Inc. may void manufacturer warranties for this device. Reyder Enterprises Inc. does not assume any liability or warranty in the event that the manufacturer warranties are voided.
I understand that Reyder Enterprises Inc. offers no verbal or written warranty, either expressed or implied, regarding the success of this technical support.
I expressly waive all claims against Reyder Enterprises Inc. or any damages to this device or data that are incidental to the technical support rendered by Reyder Enterprises Inc. The liability of Reyder Enterprises Inc. is strictly limited to those damages to this device or data that are due to negligence on the part of Reyder Enterprises Inc. while technical support is being rendered.
Estimated Completion Time: Reyder Enterprises Inc. will provide an estimated completion time for your repair/install. Unforeseen circumstances may have an impact on our ability to complete the repair(s) as provided in the estimate.
Hardware Replacement: If replacement parts are needed for a repair, we will obtain them at your request. You are responsible for the cost of any replacement parts needed. Any old parts/hardware will be returned to you when the service is completed.
Impact of Upgrades: Please be advised that it is your responsibility to understand the impact of upgrades to the operating system, applications, and utility software. Such upgrades can lead to incompatibilities and the possible loss of data. Device hardware and software work together and incompatibility may not become apparent until a later date. You are responsible for contacting the manufacturer of your software regarding compatibility issues before you request any upgrades.
If the Operating System has to be replaced or reinstalled Reyder Enterprises Inc. is responsible for installing the OS and all applicable updates. Any and all software beyond the Operating System is the responsibility of the user, this includes, but is not limited to, such software as MS Office, Quicken, Quickbooks, TaxCut, and Anti-virus.
Liability: Reyder Enterprises Inc, liability for damage to your device is limited only to any damage which is determined to be caused by our negligent acts or negligent omissions. Our liability for repairs is limited to the total price of the repairs. Be aware that certain repairs, including but not limited to virus and spyware removal, may damage software and/or data installed on your device. This is to be expected and may require the re-installation of your operating system, programs, and data.
Loss of Data: Reyder Enterprises Inc. assumes that you have already done an adequate backup to retain all of your important data. Due to the process of repair, data may get damaged or at worst, deleted. Reyder Enterprises Inc. is not responsible for the loss of any data which may occur while performing work on your device. You are responsible for backing up your own data. You may request that Reyder Enterprises Inc. back up your data for you at the stated price; however, we do not guarantee any backup.
Ownership: You must own the device that you bring in for repair(s). Reyder Enterprises Inc. will return the device only to its owner when the repair(s) are complete unless otherwise stated by the owner. You must own and demonstrate ownership of any software that is to be installed or re-installed on your device by the Reyder Enterprises Inc. by bringing in the original Software CDs and the appropriate keys and/or serial numbers.
Payment: Fees for services rendered are due on completion of service. Unpaid accounts are subject to collection and other legal remedies. We reserve the right to request a deposit.
Privacy: Our Technicians will not browse through your hard drive looking at your data; however, they may inadvertently see data during the course of their work. Please remove any personal or private files you do not want others to see. Anything found to be contraband, illegal or suspect of illegal activity will be immediately reported to law enforcement.
Right to Refuse: In its sole discretion, Reyder Enterprises Inc. reserves the right to refuse work that it believes is beyond the scope of its ability or for any other reason.
Abandonment: If you do not pick up your equipment within ninety (90) days after we notify you that the requested service is complete, we will treat your equipment as abandoned. You agree to hold Reyder Enterprises Inc. harmless for any damage or claim for the abandoned property. Any and all charges are still your responsibility.
Scope of Work: Reyder Enterprises Inc. will only perform the work agreed upon when you bring your device in for repair. You must authorize, in writing, any additional work which may be required.
Warranty: Reyder Enterprises Inc. will give a thirty (30) day warranty for the work agreed upon regarding only the parts and software which were repaired, replaced, or installed. Physical and water damage along with any damage to parts not specifically repaired by technicians are not covered by this warranty.
MY SIGNATURE BELOW CONFIRMS THAT I HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
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Signed by Karina Cruz Signed On: January 25, 2021
If you have questions about the contents of this document, you can email the document owner.
Document Name: Terms of Service Agreement
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